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Echo and Otter, compared.

Otter is an AI meeting assistant whose notetaker bot joins Zoom, Google Meet and Microsoft Teams calls; its desktop app records without a bot.1, 2 Facts as each company states them, checked on .

EchoOtter
PriceEchoFree; Plus $19 a month per person; Pro $49 a month per personEcho pricingOtterBasic free; Pro $16.99, Business $30 per user/month; $8.33, $19.99 billed annually3
PlatformsEchomacOS (Apple silicon), Windows, iPhone and Android appsSupported platformsOttermacOS, Windows, iOS, Android, web app and Chrome extension4, 1, 5, 6, 7
CaptureEchoNo bot; desktop captures computer audio and microphoneHow Echo recordsOtterBot joins Zoom, Meet and Teams; desktop app records without a bot2
Live helpEchoPrepared questions graded during the call, a checklist and approved answers, when enabled per Meeting TypeHelp during a callOtterLive transcript, summary and AI Chat; sales coaching on Enterprise2, 8, 9, 10
After the meetingEchoNotes, commitments, follow-up drafts; PDF, Word, Excel, PowerPoint on requestWork after a meetingOtterSummaries, action items, templates; Word and PowerPoint files, rolling out3, 11, 12
AI apps and MCPEchoRead-only MCP server for AI apps, after you approveAI app accessOtterHosted MCP server on all plans; API on Enterprise13, 3, 14
LanguagesEcho60 languages on live calls, follows mid-call switches; notes in 11Supported languagesOtterSix languages; set before recording, with French–English switching supported15, 16
Security and trainingEchoOn SOC 2 Type II audited platforms; no training on your contentData handling and securityOtterSOC 2 Type II; may train on de-identified audio and on transcripts; Enterprise opted out by default17, 18, 19

Choose Otter if

  • You want a web app and a Chrome extension.6, 7
  • You want a notetaker bot that joins Zoom, Meet or Teams for you.2
  • You want meeting notes synced to Salesforce or HubSpot.3

Choose Echo if

  • You want 60 languages on live calls, following mid-call switches.
  • You want the questions you prepared graded during the call, with a follow-up when an answer falls short.
  • You prefer a vendor that doesn’t train AI on your content.

Sources, checked

  1. Otter on the App Store
  2. Otter help: Otter Notetaker overview
  3. Otter pricing
  4. Otter help: Otter Desktop App (Mac & Windows)
  5. Otter on Google Play
  6. Otter help: System requirements
  7. Otter help: Otter Chrome extension
  8. Otter help: Conversation page overview
  9. Otter help: Otter AI Chat 1.0
  10. Otter blog: AI Meeting Agent Suite, 25 Mar 2025
  11. Otter help: Custom Meeting Type Templates
  12. Otter help: Otter AI Chat overview
  13. Otter help: Otter MCP Server
  14. Otter help: Otter.ai Public API
  15. Otter help: Supported languages
  16. Otter help: Transcribe conversations in six languages
  17. Otter help: HIPAA
  18. Otter privacy policy, effective 16 Jun 2026
  19. Otter help: Enterprise admin controls
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