Every trip starts with a call.

Now Echo does the desk work:

  • a day-by-day itinerary,
  • a trip proposal,
  • a follow-up email.

Itineraries that start from the call.

Ask for a day-by-day plan and Echo drafts it from your calls and the web, as a Word or PDF file. Tell it what to change, and it drafts again.

Your request to Echo: “Plan the Novaks’ itinerary from today’s call, in Word.”
Echo’s answer: a day-by-day itinerary for the Novaks’ 10 days in Japan as a file to download, with the route by train, one planned outing a day, family rooms within the budget, and what to confirm with your suppliers; nothing is booked. Its activity log reads 4 steps, 4 done.

The file opens as the Novak family’s itinerary, four pages with a photo for each stop: Yasaka-dori in Kyoto on the cover, Tokyo in cherry-blossom season, Lake Ashi in Hakone, the bullet train passing Mount Fuji, Fushimi Inari’s gates and Arashiyama’s bamboo.

Stay with your client.

  • The notes from the Novak trip consultation: a summary of the trip, the decisions on the route, the trains and the pace, and the action items: you send a proposal by Friday, Elena confirms the dates.

    Listen to the client. Echo takes the notes.

    Dates, budget, preferences and what you agreed, in notes you can edit.

  • Echo’s Prepared Questions during the Novak trip consultation: who’s traveling graded a good answer, the budget a partial answer with a suggested follow-up, “Does that include flights?”

    Glance at Echo. The next question is there.

    Echo checks your questions against the client’s answers, and suggests a follow-up when one comes up short.

Window seats, remembered.

Echo remembers what your clients like and who promised what, each with the call it came from.

What Echo remembers about Elena Novak: she will confirm the exact April dates; she wants window seats for the children, prefers trains to internal flights and wants Kyoto quieter than Tokyo, each with the call it came from.

Hand a client to a colleague.

Share the consultation and your colleague has your notes and can ask Echo about it. Send the itinerary along, and they can take it from there.

Echo’s Share meeting dialog for the Novak trip consultation: Clara Jensen picked with Summary access, the notes without the transcript or recording; the Private switch off; and the consultation already shared with the Asia desk team, transcript included, and with Ravi Menon.

Careful with client data.

Never used to train AI. Encrypted in transit and at rest. Hosted on SOC 2 Type II and ISO 27001 audited platforms.

  • No bot on the call.

    Echo listens from your computer, so the call is just you and your client.

    Echo’s own prompt as your meeting begins: “Zoom detected”, “Zoom Meeting” and a Start Session button.
  • Every brief shows its sources.

    Each line links back to the call it came from, so you can check it before the next one.

    The brief for the 11:00 Novak trip consultation on Echo’s Home screen: each line names the call it came from, the Novak intro call on Sep 21, 2026.
  • You decide what it remembers.

    Edit a fact, move it to the right client or forget it.

    Two facts Echo remembers about Elena Novak, each with the call it came from; the first, “Budget is about £9,000, before flights”, shows its controls to edit it, move it to another person or forget it.

How Echo handles your data →

Plan more trips.

Leave the desk work to Echo. Download it before your next client call.

Rolling it out to a team? Talk to us →

Tell clients you’re taking notes with an AI assistant.